It added that customers with urgent requests, such as passports for urgent travel, oath-taking for minors turning 22 years old between Apr 1 and Apr 6, and completion of formalities for immigration passes expiring between the aforementioned period, are required to produce supporting documents.
While such requests will be assessed and served on a case-by-case basis, ICA encouraged the public to get their transactions done before the transition period.
Applications can still be submitted online through ICA's website or the MyICA mobile application during the transition period, said the authority.
The ISC building, a 10-storey structure, was first announced in 2019.
"At the ISC, the public will enjoy an end-to-end and more seamless transaction experience, and can be served a suite of services at a single touchpoint," said ICA.
"Currently, the public needs to visit different levels of the ICA building if they require different services."
From July 2025, ICA said customers can self-collect their identity card and passport from ISC's automated kiosks without making an appointment beforehand.
It added that more details will be shared at a later date.
Continue reading...
While such requests will be assessed and served on a case-by-case basis, ICA encouraged the public to get their transactions done before the transition period.
Applications can still be submitted online through ICA's website or the MyICA mobile application during the transition period, said the authority.
The ISC building, a 10-storey structure, was first announced in 2019.
"At the ISC, the public will enjoy an end-to-end and more seamless transaction experience, and can be served a suite of services at a single touchpoint," said ICA.
"Currently, the public needs to visit different levels of the ICA building if they require different services."
From July 2025, ICA said customers can self-collect their identity card and passport from ISC's automated kiosks without making an appointment beforehand.
It added that more details will be shared at a later date.
Continue reading...